Every patient, accounted for.
RevDesk Health runs outreach, intake, recall, and follow-through for your practice on the channels patients answer, and writes every conversation back to your chart.
- Outreach patients actually answer
- Clinicians in the loop on every escalation
- HIPAA compliant
Operational cost of patient care
lost to missed appointments across US healthcare each year. Most with no follow-up.
Source: Industry no-show cost estimatesof adults receive every recommended preventive service. The rest are open care gaps.
Source: Health Affairsnurses say they may leave direct patient care. Someone still has to make the calls.
Source: McKinsey nursing workforce surveysCalls that know the patient
A call can go places a reminder can't.
Reads the chart before dialing. The agent knows the procedure, the meds, and the last conversation before the phone rings. Patients never repeat themselves.
Catches what reminders miss. A routine recall surfaces new swelling. A nurse gets the transcript, and the callback is booked before hangup.
Hands off like a colleague. When a human should take over, the call transfers warm. The conversation goes with it.
Good care runs on small tasks
RevDesk runs them end to end: outreach, intake, reminders, rechecks, reschedules, referrals. The six steps below follow one overdue lab recheck, and your team is pulled in only when something needs them.
Identify who's due
RevDesk watches your PMS or EHR for overdue rechecks, open referrals, and unscheduled follow-ups. Nobody pulls a report.
Reach out
Patients get a text or a call from your practice's own number, on the channel they answer.
Confirm and assess
The agent verifies identity, makes the required disclosures, and works through your questions in a natural conversation.
Document to the chart
Answers land in your EHR as a structured note. Nobody replays a voicemail.
Escalate what's clinical
Concerns trip the triggers you define and reach a nurse the same hour, with the full transcript.
Follow through and book
Outreach continues across text and voice until the visit is on the schedule.
Documentation that writes itself
iMessage, from your practice
Outreach goes out over iMessage under your practice's name. Patients answer the thread they already trust. WhatsApp also supported.
The chart note files itself
Every conversation becomes an encounter note in your EHR automatically. What a patient says Friday is in the chart Friday.
One memory across channels
Texts, calls, and emails are one conversation to the agent. Patients never start over.
Calls and texts that get answered
Your name on their screen
Outbound calls carry your branded, verified caller ID. Patients know who's calling before they pick up.
Numbers that stay clean
Every line is monitored across carrier spam analytics, and labels get removed when they appear.
Built on carrier infrastructure
RevDesk registers, monitors, and defends every number it dials from.
Every service line, covered
Post-op check-ins
Every discharge gets checked on, on your cadence. Concerns reach a nurse; routine answers just get charted.
Recall & care gaps
Overdue labs, screenings, and annual visits, worked until they're on the calendar. It's the panel outreach nobody has time to run.
Referral follow-through
Referrals get scheduled instead of dying as faxes. The referring practice sees the loop close.
Prescriber & pharmacy relay
Treatment-plan updates delivered clinician to clinician and documented on both ends. No personal cells, no three-day phone tag.
Intake & verification
History, meds, and insurance confirmed before the visit, so the front desk isn't doing it at check-in.
Inbound, answered
The agent that runs your outreach picks up your line too. Same memory, same protocols, same chart.
Built for PHI from day one
How RevDesk handles PHI, in plain terms.
Full details in our Trust Center and on the security page.
HIPAA compliant. We sign BAAs, and the AI call path runs only on BAA-covered providers.
PHI never leaves through the API. Recordings and transcripts are stripped from webhooks; only call metadata flows out.
Your data, your rules. Turn off recording or transcription org-wide, and purge what's stored.
Encrypted everywhere. TLS 1.2+ in transit, AES-256 at rest.
No training on your data. Patient conversations never train shared models.
Your EHR stays the system of record. Notes write back; you keep the record.
How RevDesk Health compares
Common questions
Book a Demo- Yes, and we sign Business Associate Agreements. The AI call path runs on BAA-covered providers end to end, and PHI is encrypted in transit and at rest.
- Recording and transcription can be disabled org-wide, with existing data purged.
- Yes. The agent introduces itself as your practice's digital assistant and never pretends to be human. Recording disclosure is part of the greeting where required.
- Any patient can ask for a person and get one, with the conversation so far attached.
- You define the triggers per protocol: symptoms, phrases, thresholds. When one fires, your team gets the full transcript right away.
- Nothing clinical gets closed without the human review you configure.
- A policy layer you configure decides whether to reach out, when, and on which channel, and it writes the reason down. The language model only words the message.
- Quiet hours, consent, and frequency caps are enforced before any contact goes out, and every contact keeps its trail: why, what was said, what was written back.
- Yes. Conversation outcomes land as structured notes, and your EHR stays the system of record. Practices run RevDesk with Epic, athenahealth, NextGen, eClinicalWorks, Dentrix, Open Dental, and Eaglesoft.
- Anything else connects over webhooks in minutes.
- Days, not months. You can start self-serve, set your protocols, and send your first outreach the same week.
- There is no implementation project and no enterprise contract to evaluate.
- Two parts: a monthly plan set by which outcomes you turn on, and per-minute usage as your agents talk. No seat fees, no setup fees.
- Plans and rates are published on the pricing page.
Every patient, accounted for.
Book a demo, or call the AI right now and hear it for yourself.