Keep every load moving
Check calls, PODs, and after-hours dispatch, handled without adding headcount.
- Check calls on your cadence
- PODs chased until they land
- Exceptions escalate with context
burned yearly on repetitive calls per 10-person desk
McKinsey logistics automation research, 2024Freight doesn't stop at 5pm. Every unanswered check call is detention or a missed pickup.
of dispatcher time spent on ETA and status calls
in detention cut by confirming windows early
Broker case benchmarklost to every manual rate negotiation
of routine check calls resolved with no human on the line
RevDesk logistics deploymentsRevenue within reach
Check calls eat the day
ETA and status calls swallow dispatcher hours that never touch a new load.
The desk goes dark
Freight moves overnight. Off-hours calls hit voicemail and book with whoever answers.
Detention piles up
Unconfirmed windows become detention and reschedules before anyone catches them.
Three steps. No new system.
Connect your TMS and ELD
Loads, windows, and tracking flow in from McLeod, Samsara, and Motive.
Set your playbook
Your check-call cadence, escalation rules, and rate guidance. Your desk, automated.
The desk runs itself
Check calls worked, PODs chased, exceptions escalated to your team.
What RevDesk does for logistics
Check calls, automated
Drivers called on schedule. Loads updated. Only exceptions escalate.
PODs, chased
Follow-up until proof of delivery lands, so billing never waits.
After-hours dispatch
Nights and weekends answered live instead of going to voicemail.
Windows, confirmed
Appointment windows confirmed ahead of time. Fewer reschedules.
Rates, answered
Inbound rate and capacity requests handled, real lanes routed to your team.
Carriers, onboarded
Packets and compliance follow-ups worked until the truck is moving.
One agent. Every channel.
Voice, iMessage, WhatsApp, SMS, and email in one agent, with the same memory of every conversation.
Voice. Answers in seconds, calls out from reputation-monitored numbers.
Messaging. iMessage sees 3–4× the engagement of SMS.
Email & team. Opens become live calls, exceptions land in Slack or Discord.
How RevDesk compares to covering the desk
Coached live, across every call.
A live copilot coaches your reps on every call, while RevDesk dials your logistics lists in parallel and connects them the moment a human answers.
Works with your stack
Two-way sync, so every call, text, and booking lands where your team already works. Plus 8,000+ tools via Zapier.
Common questions
Book a Demo- Yes. McLeod, Samsara, Motive, project44, and anything that fires a webhook.
- Every call logs back with a transcript and summary.
- Yes. Real voice conversations for check calls and inbound.
- Anything out of scope escalates to your desk with full context.
- RevDesk answers on your rules, captures the load, and escalates true exceptions to your on-call dispatcher.
- Two parts: a monthly plan set by which outcomes you turn on, and per-minute usage as your agents talk. No seat fees and no setup fees.
Put RevDesk to work for logistics
Live in days, not months. No seat fees, no setup fees, no enterprise contract to evaluate.