- 01Phone
- 02iMessage and WhatsApp
- 03SMS and email
Meet customers where they answer
Start where urgency is highest, then continue where the customer is most likely to answer. The conversation never starts over.
Call first. Follow up by text. Continue on iMessage, WhatsApp, or email. Wherever the customer responds, RevDesk remembers the conversation and keeps the same next step moving.
Call first. Follow up by iMessage, WhatsApp, SMS, or email. RevDesk keeps the conversation together when the channel changes.
Reach customers where they are.
Start where urgency is highest, then continue where the customer is most likely to answer. The conversation never starts over.
Reps and coworkers see prior activity, notes, and the next action in one place.
Callbacks and replies can return to the person or AI coworker responsible for the opportunity.
Reply on the channel that is easiest.
Continue with context instead of asking customers to repeat themselves.
See one history across channels.
Before launch, we verify channel eligibility, phone-number registration, consent, and country coverage.