Coach every call while it's happening.
Give reps a useful prompt while the customer is still on the line. Managers can review real conversations and results.
On screen
A live transcript and private cues beside the call, only the rep sees them
In your ear
Optional spoken cues on your side of the line. The customer never hears them.
After the call
Recording, transcript, and a grade against your playbook, filed automatically
RevDesk follows the live call, surfaces a private cue, and preserves the call activity for review.
Support the rep in the moment
Private cues can help the rep ask the next useful question while the customer is still on the line.
- Live transcript
- Private cue, on screen or in your ear
- Rep-controlled conversation
Review the actual call
Managers can use the conversation and outcome instead of relying on memory or a summary alone.
- Call activity
- Outcome review
- Targeted coaching
Scale the playbook
Use shared guidance while allowing managers to adapt it to team and location needs.
- Shared guidance
- Location context
- Manager ownership
The boring parts, handled.
- Voicemail drop
Machine answers? Your message plays automatically. Type it and we generate the audio, or upload your own recording.
- Reputation-monitored numbers
Every number you dial from is monitored across carrier spam analytics to stay out of the "Spam Likely" bucket. Your own branded caller ID is available as an add-on on any plan.
- Recorded and transcribed
Every connected call lands in the shared inbox with a recording, transcript, and summary. Searchable, gradeable against your playbook.
- Compliance built in
DNC and consent gating run before any dial goes out. E911 registered on every number.
- Numbers on demand
Provision local numbers in-app in seconds. More numbers means more parallel lines.
- Lists in, pipeline out
Import contacts, work the queue, and see per-contact call history as you go.
Pay for conversations. Not seats.
Unlimited
Human seats, on every plan
Humans
You pay for connected talk time, not dial attempts
Bundled
Answer & Route ships in the same package
Minutes where the AI runs the call bill at a higher rate than connected talk time. See how pricing works
Not another power dialer.
- Traditional power dialers
Call review happens after the fact
RevDeskA live copilot coaches your rep mid-call, where it changes the outcome.
- Traditional power dialers
Per-seat pricing that scales with headcount
RevDeskOne flat tier plus per-minute talk time. Add reps for free.
- Traditional power dialers
Reps sit through ringing, voicemails, and phone trees
RevDeskAMD screens every pickup. Reps only hear live humans.
- Traditional power dialers
A dialer and nothing else
RevDeskAI can open the call for you, or run the whole conversation while you monitor.
- Traditional power dialers
Recording and QA bolted on with extra tools
RevDeskEvery call recorded, transcribed, and filed in the shared inbox automatically.
The rep still owns the conversation.
Coaching cues are private support. RevDesk does not guarantee an objection response or replace manager judgment.
Private cues only the rep sees or hears
Rep-controlled customer conversation
Manager review after the call
Reps get help now. Managers coach from the real call later.
- RepsGet help before the moment passes.
- ManagersCoach from a real conversation and outcome.
- Multi-location teamsShare a playbook without losing local control.
Before you decide.
What does the rep see during a call?
The rep can receive a private cue tied to the live conversation, such as a useful question or approved talking point. It shows beside the call, or, if the rep turns it on, is spoken quietly on their side of the line.
The customer does not see or hear the cue.
Does RevDesk take over the call?
No. Coaching supports a person who is already handling the conversation.
AI Agents are the separate option for calls RevDesk should answer or place directly.
What can managers review afterward?
Managers can review the supported call activity, conversation context, outcome, and the moments that need coaching.
The review stays tied to the customer and result instead of becoming a disconnected scorecard.
Can guidance vary by team or location?
Shared guidance can be adapted to the team, location, call type, and approved workflow.
Managers keep control over the playbook their reps use.
How many lines can I dial at once?
One live dial per outbound-capable phone number your workspace owns, all in parallel. Ten numbers means ten simultaneous lines.
You can cap concurrency lower anytime with the lines setting, and provision more numbers in-app when you want more.
What happens when voicemail answers?
Answering-machine detection classifies the pickup before your rep hears anything. Voicemails get your pre-recorded or generated drop message, then the line moves on.
Phone trees and dead lines are filtered the same way. Your rep's headset only rings for a live human.
What happens when two humans answer at the same time?
Your rep is bridged to the first. The AI stays on with the second — it opens, qualifies, and keeps the conversation moving instead of hanging up.
When your rep frees up, the AI hands the call over warm. If the prospect can't wait, it books a callback time on your rep's calendar instead.
Do you charge per rep?
No. Software is priced per location, with monthly phone and usage charges, so adding reps costs nothing.
You pay for conversations that actually happen, not for seats that sit idle.
Turn one real call into a coaching moment your rep can use.
We’ll show the private cue, the conversation behind it, and the review your manager receives after the call.
- A real call scenario
- Private in-call guidance
- Conversation and outcome review
