Meet customers where they answer
Start on the channel that fits the workflow and continue on another without restarting.
- Phone
- iMessage and WhatsApp
- SMS and email
Phone, iMessage, WhatsApp, SMS, and email share the same customer context and next step.
Available nowRevDesk links supported channel activity to one customer and opportunity record.
RevDesk receives dealership leads, starts the conversation, preserves the activity in Desk, and gives managers a group and rooftop view.
Start on the channel that fits the workflow and continue on another without restarting.
Reps and coworkers see prior activity, notes, and the next action in one place.
Callbacks and replies can return to the person or Job responsible for the opportunity.
Channel eligibility, number registration, consent, and country coverage are verified during implementation.
Reply on the channel that is easiest.
Continue with context instead of asking customers to repeat themselves.
See one history across channels.