Inbound or approved outbound
Answer every call and work every lead.
Use AI for supported inbound and outbound calling, then route the right conversation to a person with context.
Customer I’m looking for the blue EX-L. Is it still available?
RevDesk I found one at Northside. Would you like to see it this afternoon?
One connected operating loop.
Telnyx carries the call, LiveKit powers the realtime voice experience, and RevDesk owns routing and records.
Understands the reason and context
Books, routes, or schedules follow-up
Conversation and outcome stay attached
Clear inputs. Visible work. Useful outcomes.
Each layer stays connected, so your team can see what happened and what needs to happen next.
Cover inbound calls
Answer supported call types, gather the reason for the call, and route or book the next step.
- Inbound coverage
- Call routing
- Appointment setting
Work approved outbound audiences
Run speed-to-lead, follow-up, and reactivation calling within configured rules.
- Speed-to-lead
- Follow-up
- Reactivation
Bring in a person
Escalate the call or callback with the prior conversation and customer context preserved.
- Human handoff
- Callback routing
- Activity record
Real work, measured by a real outcome.
An outbound AI coworker handled the first conversation, qualified the borrower, and booked the next step for a person.
Read the storyCalling rules are deployment-specific
Working hours, consent, DNC, number registration, recording, and escalation rules must be configured for the deployment.
One workflow. The right view for each team.
Reach the business and the right next step.
Take the conversations that need a person.
See calls, outcomes, and follow-up.